Refund & Cancellation Policy

Effective Date: March 1, 2026

1. Subscription Plans

Grant-Ready offers monthly and annual subscription plans. All plans are billed in advance and renew automatically unless cancelled before the renewal date.

2. Free Trial

New users may be offered a free trial period. No charge will be made during the trial. If you do not cancel before the trial ends, your subscription will automatically convert to a paid plan and your payment method will be charged.

3. Cancellation

You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of the current billing period. You will retain access to the Platform through the end of your paid period.

4. Refunds

All subscription fees are non-refundable except in the following circumstances:

  • You were charged in error due to a billing system failure
  • You cancel within 48 hours of your initial subscription activation (first-time subscribers only)
  • Applicable law in your jurisdiction requires a refund

Refund requests must be submitted within 7 days of the charge date to support@grant-ready.com with your account email and reason for the request.

5. Annual Plans

Annual subscriptions are billed as a single payment for the full year and are non-refundable after the 48-hour initial cancellation window. If you cancel an annual plan, you will retain access through the end of the paid year with no partial refund.

6. Plan Downgrades

You may downgrade your plan at any time. Downgrades take effect at the start of the next billing cycle. No credits or refunds are issued for the unused portion of the current period.

7. Account Termination by Grant-Ready

If Grant-Ready terminates your account for violation of our Terms of Use, no refund will be issued. If we terminate your account without cause, you will receive a prorated refund for the unused portion of your current billing period.

8. Changes to This Policy

We reserve the right to modify this Refund & Cancellation Policy at any time. Changes will be communicated via email or in-app notice and will apply to subscriptions renewed after the effective date of the change.

9. Contact

For billing or refund inquiries, contact us at support@grant-ready.com.